Delivery, Refunds & Returns

At Mike Roberts Forge Designs, we do everything to make sure your parcel arrives on time.

Please note, in the event of industrial strike action by our delivery partners, parcels may be delayed.

The time frames below are estimates and subject to delays outside of our control.

Royal Mail Standard Delivery: 2-4 days - Free delivery 



The below only refers to standard stock products. If you have ordered a commission piece from us (ie. with engraved names, tailored design etc.) then they are non refundable. 

If you are looking to return your purchase, it must be returned within 14 days from delivery for a full refund. 

We are unable to accept returns unless they can be deemed:

- Faulty
- Incorrect product
- Not fit for purpose
- If you receive an incorrect, faulty or unfit for purpose product, please do not dispose of said product. If the product has been disposed of, Mike Roberts Forge Designs will be not able to replace or refund the product. 

Sale item(s) are non-returnable and non-fundable.

Please note that we do not offer a free return’s service. Returns costs must be meet by the customer.

Delivery charges are non-refundable 

Please return to us at:

West Linkins Forge, Gelston, Castle Douglas, Kirkcubrightshire. DG71SU

Please contact Kareen immediately and she can advise on the next steps if you believe that your product should be deemed returnable. To contact us call email Any other information you may make available to us.